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Staybridge Suites - Not worth money it cost

Staybridge Suites - Not worth money it cost
Staybridge Suites - Not worth money it cost
Stayed at motell in amarillo Saturday August 11th. Trash in trash can under sink om check in No outlet covers on plugs. Trash outside front building was running over and on the ground. Temperature was 81 when we checked in and took about 3 hours to cool off. Had a 2 bathroom and there was a hair dryer in one bathroom. Told front desk on check out. He was very un concerned.
1.0
Details
Cleanliness
Customer service
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
#1327877
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On 9/30 my partner and I checked into the Staybridge Suites of ATL Perimeter Center. We were so excited since we were long distance couple. On 10/1 we noticed strange charge was put to the credit card: Hotel has charged $500 for smoking cigarette inside the room. We...
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zTickedoff58
zTickedoff58

did you contact your credit card company? Your doctor can also attest you are non smoker.

Anonymous
Susan Baker

Choice Home Warranty really sucks. Want someone to wait 5 weeks to fix a washer! Then when the repair man comes who knows if it will be approved to even repair it.

1.0
I didn't like
  • Customer service
  • Billing
  • Policy
#1278744
Reply to reviews
I had reservations for two nights at the Staybridge Suites in Little Rock, AR this past weekend. When we arrived and checked-in around 5:30 PM we were assigned to room 405. That night around 11:30 PM someone was "banging" on our door. My wife and I were asleep and got...
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Anonymous
Anonymous

I received a call from Jenny on this problem and she was extremely helpful. Aside from her apologies, she discounted my room adequately for the problems experienced. This part...

2.8
I liked
  • Facility
I didn't like
  • Customer service
#1203115
Reply to reviews
I was charged $481 for canceling a room 34 days prior to reservation. When I booked the reservation on line it stated I would be charged a DEPOSIT of the entire stay. Here's the cancellation Policy: Cancellation Policy: A deposit for the entire stay is due at time of...
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Anonymous
Learn to read what you agree to

"Deposit for the entire stay" - Pre-payment for the full cost of your stay. "Forfeiture of deposit" - You will not get your money back. I work for a hotel and the cancellation...

Anonymous
Common Sense is not so common these days

Let me help you out a bit - "forfeiture of deposit" means YOU LOSE THE MONEY. Given the amounts you provided in this complaint, you lost the deposit of the room for the 1st ni...

I didn't like
  • Management had poor costumer service
  • Management was very rude
#1194735
Reply to reviews
Back in 2015 I had an accident in the hotel bathroom. I had to be rushed to the Er. My family notified the manager and they were told to contact their insurance. The insurance told them straight off that they dont resolve matters just like that. We must pay to have...
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#1176413
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Came into the hotel on 10/28 Monday 10/30 I was charged over $1,000 my bank was negative 389 they kept running my card over and over which charged my bank $25 I tried to explain this to the manager she was frustrated with me in the hotel they were mildew in the tub...
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2.9
#1123406
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Staybridge Suites - Really nice place

really nice hotel excellent breakfast great rooms .lil disappointing we had to leave early due to the over amount of people that just took over everything
4.3
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1099200
Reply to reviews
Stayed at Staybridge Suites in Houston, TX at 9000 South Main Street from 5/29/17 to 6/2/17 for a business trip. On 6/1/17 I left for work and left my iPhone charger and cord on the bar. When I returned that night, it was taken from my room by housekeeping. I reported...
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Anonymous
Britney S13

I have had the same thing happen to me at a staybridge location in Lanham, Md not only was merchandise stolen from my room but on top that they had mice in the hotel and one i...

1.0
I didn't like
  • Having my phone charger stolen and managemnt ignoring me
#1065856
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Staybridge Suites Manager Review

Rude manager threatening my husband and I. After being a guest there for 7 weeks.
3.6
Details
Billing Practices
Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1039401
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Contact Staybridge Suites

Mailing Address:
InterContinental Hotels Group
Three Ravinia Drive
Atlanta , Georgia 30346
Phone:
(877) 238-8889
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Short Review on April 19, 2017

RUDE GENERAL MANGER told us we'd made her job difficult because another guest had complained .
4.1
Details
Cleanliness
Customer service
Diversity of Products or Services
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1036336
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