Staybridge Suites - Not worth money it cost
Stayed at motell in amarillo Saturday August 11th. Trash in trash can under sink om check in No outlet covers on plugs. Trash outside front building was running over and on the ground. Temperature was 81 when we checked in and took about 3 hours to cool off. Had a 2 bathroom and there was a hair dryer in one bathroom. Told front desk on check out. He was very un concerned.
On 9/30 my partner and I checked into the Staybridge Suites of ATL Perimeter Center. We were so excited since we were long distance couple. On 10/1 we noticed strange charge was put to the credit card: Hotel has charged $500 for smoking cigarette inside the room. We...Read more
I had reservations for two nights at the Staybridge Suites in Little Rock, AR this past weekend. When we arrived and checked-in around 5:30 PM we were assigned to room 405. That night around 11:30 PM someone was "banging" on our door. My wife and I were asleep and got...Read more
I didn't like
- Customer service
I was charged $481 for canceling a room 34 days prior to reservation. When I booked the reservation on line it stated I would be charged a DEPOSIT of the entire stay. Here's the cancellation Policy: Cancellation Policy: A deposit for the entire stay is due at time of...Read more
I didn't like
- Management had poor costumer service
- Management was very rude
Back in 2015 I had an accident in the hotel bathroom. I had to be rushed to the Er. My family notified the manager and they were told to contact their insurance. The insurance told them straight off that they dont resolve matters just like that. We must pay to have...Read more
Came into the hotel on 10/28 Monday 10/30 I was charged over $1,000 my bank was negative 389 they kept running my card over and over which charged my bank $25 I tried to explain this to the manager she was frustrated with me in the hotel they were mildew in the tub...Read more
Staybridge Suites - Really nice place
really nice hotel excellent breakfast great rooms .lil disappointing we had to leave early due to the over amount of people that just took over everything
Stayed at Staybridge Suites in Houston, TX at 9000 South Main Street from 5/29/17 to 6/2/17 for a business trip. On 6/1/17 I left for work and left my iPhone charger and cord on the bar. When I returned that night, it was taken from my room by housekeeping. I reported...Read more
I didn't like
- Having my phone charger stolen and managemnt ignoring me
Staybridge Suites Manager Review
Rude manager threatening my husband and I. After being a guest there for 7 weeks.
Short Review on April 19, 2017
RUDE GENERAL MANGER told us we'd made her job difficult because another guest had complained .
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