filters
state:
Show
city:
Show
product:
Show
On 9/30 my partner and I checked into the Staybridge Suites of ATL Perimeter Center. We were so excited since we were long distance couple. On 10/1 we noticed strange charge was put to the credit card: Hotel has charged $500 for smoking cigarette inside the room. We...
Read more
zTickedoff58
zTickedoff58

did you contact your credit card company? Your doctor can also attest you are non smoker.

Anonymous
Susan Baker

Choice Home Warranty really sucks. Want someone to wait 5 weeks to fix a washer! Then when the repair man comes who knows if it will be approved to even repair it.

1.0
I didn't like
  • Billing
  • Customer service
  • Management
#1278744
Reply to reviews
I had reservations for two nights at the Staybridge Suites in Little Rock, AR this past weekend. When we arrived and checked-in around 5:30 PM we were assigned to room 405. That night around 11:30 PM someone was "banging" on our door. My wife and I were asleep and got...
Read more
Anonymous
Anonymous

I received a call from Jenny on this problem and she was extremely helpful. Aside from her apologies, she discounted my room adequately for the problems experienced. This part...

2.8
I liked
  • Facility
I didn't like
  • Customer service
#1203115
Reply to reviews
I was charged $481 for canceling a room 34 days prior to reservation. When I booked the reservation on line it stated I would be charged a DEPOSIT of the entire stay. Here's the cancellation Policy: Cancellation Policy: A deposit for the entire stay is due at time of...
Read more
I didn't like
  • Management had poor costumer service
  • Management was very rude
#1194735
Reply to reviews
Back in 2015 I had an accident in the hotel bathroom. I had to be rushed to the Er. My family notified the manager and they were told to contact their insurance. The insurance told them straight off that they dont resolve matters just like that. We must pay to have...
Read more
#1176413
Reply to reviews
Came into the hotel on 10/28 Monday 10/30 I was charged over $1,000 my bank was negative 389 they kept running my card over and over which charged my bank $25 I tried to explain this to the manager she was frustrated with me in the hotel they were mildew in the tub...
Read more
2.9
#1123406
Reply to reviews
Show

Staybridge Suites - Really nice place

really nice hotel excellent breakfast great rooms .lil disappointing we had to leave early due to the over amount of people that just took over everything
4.3
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1099200
Reply to reviews
Stayed at Staybridge Suites in Houston, TX at 9000 South Main Street from 5/29/17 to 6/2/17 for a business trip. On 6/1/17 I left for work and left my iPhone charger and cord on the bar. When I returned that night, it was taken from my room by housekeeping. I reported...
Read more
Anonymous
Britney S13

I have had the same thing happen to me at a staybridge location in Lanham, Md not only was merchandise stolen from my room but on top that they had mice in the hotel and one i...

1.0
I didn't like
  • Having my phone charger stolen and managemnt ignoring me
#1065856
Reply to reviews
Show

Staybridge Suites Manager Review

Rude manager threatening my husband and I. After being a guest there for 7 weeks.
3.6
Details
Billing Practices
Cleanliness
Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1039401
Reply to reviews
Show

Short Review on April 19, 2017

RUDE GENERAL MANGER told us we'd made her job difficult because another guest had complained .
4.1
Details
Cleanliness
Customer service
Diversity of Products or Services
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1036336
Reply to reviews
Show

Staybridge Suites Manager Review

Problem with general manager at Staybridge in Gulf Shores Al.
4.2
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1036083
Reply to reviews