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Came into the hotel on 10/28 Monday 10/30 I was charged over $1,000 my bank was negative 389 they kept running my card over and over which charged my bank $25 I tried to explain this to the manager she was frustrated with me in the hotel they were mildew in the tub...
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2.9
#1123406
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Stayed at Staybridge Suites in Houston, TX at 9000 South Main Street from 5/29/17 to 6/2/17 for a business trip. On 6/1/17 I left for work and left my iPhone charger and cord on the bar. When I returned that night, it was taken from my room by housekeeping. I reported...
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1.0
I didn't like
  • Having my phone charger stolen and managemnt ignoring me
#1065856
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I was visiting a family friend that was staying at the Staybridge Suites-Rochester. During my visit I seen a fellow housekeeper take a $20 tip out of a vacant room, her name was Melissa. I know she wasn't supposed to take the money because the housekeeper Paige was the...
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3.3
#975987
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Staybridge Suites - Really nice place

Staybridge Suites
#1099200
4.3
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really nice hotel excellent breakfast great rooms .lil disappointing we had to leave early due to the over amount of people that just took over everything
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Staybridge Suites Manager Review

Staybridge Suites
#1039401
3.6
Details
Rude manager threatening my husband and I. After being a guest there for 7 weeks.
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Short Review on April 19, 2017

Staybridge Suites
#1036336
4.1
Details
RUDE GENERAL MANGER told us we'd made her job difficult because another guest had complained .
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Staybridge Suites Manager Review

Staybridge Suites
#1036083
4.2
Details
Problem with general manager at Staybridge in Gulf Shores Al.
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I stayed in a great apartment style suite in New Orleans with a washer/ drier in the suite. I unfortunately left my clothing in the washer/ drier when I checked out. I called six times and spoke with seven different people, some more than once, and left two messages on...
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#871400
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I made the reservation to stay one nite in OKC. I made it clear it was my husband, myself and our poodle. I figured there would be a pet deposit, but that wasn't discussed when I made the reservation. I was shocked and utterly pissed off when the front desk person...
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2.8
#861585
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On 1/16/2016 I called Staybridge Suites at 8511 Touchton Rd Jacksonville, FL to make reservation for 1/30-1/31/16. Spoke with Mary at the front desk. She gave me a confirmation number but I can not locate it. I called the hotel back 3 times then Mary said she would...
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1.0
I didn't like
  • Being told i have a reservation
  • But can not find it
#771826
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Aside from gouging by charging $5.00 to simply collect each delivered package, the indifference of the staff to your complaints was simply maddening! Additionally, there is only luke warm showers, poor working elevators and a check out at 11:00 am - who does that!...
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#770007
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I admit, this is trivial but I would much rather be told the truth than someone attempt to make me feel good and lie. My family stayed 3 nights at Staybridge Plano. We decided on Staybridge because of the rooms, cook out area and having an indoor pool and spa. I went...
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3.6
I liked
  • Location was ok
  • Rooms
  • Food
I didn't like
  • Being lied to
#669418
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We were booked for two nights at a rate of 119.00 per night. Due to a toothache we thought we may need to leave after the first night and notified the front desk of that possible action. It was said everything could be handled.We found an emergency dentist and resolved...
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3.8
#664619
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I stayed three days at the hotel the air went out in the room one night I could not be moved that night i have medical prob that prevented it. I got moved to another room the next morning after waiting for hours to see if the air could be fixed. called front desk about...
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#556628
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